Non-Discrimination Notice

Access Home Health Care does not discriminate and provides free language assistance and communication aids.

Access Home Health Care, Inc. complies with applicable federal civil rights laws and California laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, ancestry, religion, age, disability, sex (including pregnancy, sexual orientation and gender identity), marital status, medical condition, genetic information or any other characteristic protected by law, in admission to, participation in, or receipt of the services and benefits of any of its programs and activities.

Free aids and services

  • Qualified interpreters through Language Line interpreter service for people whose primary language is not English
  • Assistance for people with disabilities to communicate effectively with us
  • Information in other formats upon request, when available

If you need these services, please contact our office at (626) 965-2084.

Filing a grievance

If you believe that Access Home Health Care, Inc. has failed to provide these services or discriminated in another way, you can file a grievance with our office in person, by mail, by phone or by email:

Access Home Health Care, Inc.
Attn: Administrator
18780 Amar Road, Suite #201, Walnut, CA 91789
Phone: (626) 965-2084
Email: accesshhci@gmail.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, 800-537-7697 (TDD).

Need Assistance?

Let’s Talk About Your Care Needs

Our team is here to help you understand your home health care options and take the next step.

If you are experiencing a medical emergency, call 911. Our office line and website are not monitored for emergencies.