Privacy Policy

How Access Home Health Care handles information submitted through this website.

Last updated: November 11, 2026

This Website Privacy Policy explains how Access Home Health Care, Inc. (“Access,” “we,” “us”) handles information collected through this website. It does not replace our Notice of Privacy Practices, which describes how we use and protect patients’ health information under HIPAA and California law. Patients may request a copy of the Notice of Privacy Practices from our office at any time.

Information we collect on this website

When you use our contact form, we collect the information you choose to provide: your name, email address, phone number, the type of inquiry and your message. We use it only to respond to your inquiry.

Please do not include personal medical information, Social Security numbers, Medicare or insurance ID numbers, or other sensitive health information in the website form or in email. Website forms and standard email are not secure channels for protected health information. For sensitive matters, please call our office at (626) 965-2084.

How the contact form works

  • Form submissions are sent by email to our office and are not stored in this website’s database.
  • To prevent abuse, the website temporarily keeps a one-way (hashed) value derived from your internet address to limit repeated submissions. It is automatically deleted after about 15 minutes.
  • We do not sell or rent the information you submit.

Cookies and analytics

This website uses only the cookies needed for WordPress to function (for example, when an administrator is logged in). If analytics or other tracking tools are added in the future, this policy will be updated to describe them.

Third-party services

Our Contact page may display an embedded Google map of our office. When the map loads, Google may collect information according to its own privacy policy. Links to other websites are provided for convenience; we are not responsible for their privacy practices.

How we share information

We share inquiry information only with Access staff who need it to respond, with service providers who help operate this website or our email under confidentiality obligations, or when required by law.

Security

We use reasonable administrative and technical safeguards for this website. However, no method of transmission over the internet is completely secure.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect their information through it.

Your choices and California privacy rights

You may ask us what information you submitted through this website or request that we delete it from our email records, subject to legal record-keeping requirements, by contacting us using the details below.

Contact us

Access Home Health Care, Inc.
18780 Amar Road, Suite #201, Walnut, CA 91789
Phone: (626) 965-2084
Email: accesshhci@gmail.com

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

Need Assistance?

Let’s Talk About Your Care Needs

Our team is here to help you understand your home health care options and take the next step.

If you are experiencing a medical emergency, call 911. Our office line and website are not monitored for emergencies.